Shipping & Returns

  • Welcome to Genrir Gin’s Shipping and Returns Hub!

    We Get It, Shipping Matters. Whether you're waiting for your latest find or need to make a return, we're here to make the process smooth and hassle-free.

  • Getting Your Order to You:

    Within Denmark: We offer a range of shipping options. Whether you prefer economy or express, we've got you covered.

    International Shipping: Venturing beyond our borders? We ship internationally, with rates and times varying by destination.

    Track Your Treasure: Once your order is on its way, you’ll receive a tracking number. Stay updated and know exactly when to expect your package.

    Free Shipping: Love a good deal? So do we! Orders over 300 DKK qualify for free shipping. It’s our way of saying thanks!

  • Standard Delivery: Typically takes 5 business days within Denmark. International times vary.

    Expedited Options: Need it faster? Choose an expedited option at checkout (additional charges apply).

    The Unexpected Delays: Sometimes life throws a curveball. If there’s a delay, we’ll be in touch. Your patience will be rewarded!

  • Change of Heart? No Worries!

    Return Window: You have 14 days from receiving your order to decide if it’s a keeper.

    Condition of Returns: Items should be returned unused and in their original packaging. It’s all about respect – for you, the next customer, and our products.

    How to Make a Return:

    • Fill out the return form included in your package.

    • Pack the items securely.

    • Send it back to us using the provided return label.

  • Processing: Once we receive and inspect your return, we’ll process your refund. This typically takes 10 business days from the time we receive the item.

    Method: Refunds will be credited to your original payment method. It’s going back to where it came from!

  • Got your eye on a different flavour? While we don’t offer direct exchanges, you can return your item and make a new purchase. It’s roundabout but just as effective!

  • Oops, Our Mistake: Received something damaged or not what you ordered? Contact us right away. We’ll sort it out and cover all shipping costs.

  • We're Here to Help: If you have any questions about your order, shipping, or returns, reach out to us. Check our contact details on our website’s "Contact Us" page.